Privacy Policy

Privacy Policy

Island Eyecare Doctors of Optometry (“We”, “Us”, “Island Eyecare”) respect your privacy and actively work to respect privacy laws. This privacy policy covers our website (“Site”, “Island-Eyecare.ca”, shop.Island-Eyecare.ca”). Any information we collect is carefully processed and is not disclosed, sold, or given to third-parties.

As we receive prescriptions, ship out orders to addresses, please know that we collect information to be able to process your order and to offer you our newsletter and special deals when it is time to refill your order (name, date of birth, email, postal addresses, credit card information and details your prescription). Before your order is processed you will be asked if you have read to and agreed to our Privacy Policy and Terms and Conditions.

 

We allow you to upload a photo to see what glasses would like before ordering. We do not retain this photo and will not use their likeness without asking for explicit consent.

 

Referral program

If you choose to use our referral service to invite a friend, we will ask for their name and email address. We will automatically send an email inviting them to visit the site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

This information may be removed upon request.

 

Prescription verification

We may ask for your doctor's name and phone number, and/or fax number. We will use and store this information for the sole purpose of verifying your prescription. This information may be removed upon request.

 

Cookies and social media

Our Site does use cookies to collect information (such as which page you are visiting); this information helps us function better and design a better Site for our customers. Our Site also includes social media interactions, like Facebook like buttons. These social media interactions may use your IP address and apply cookies to function properly. Any interaction with social media features are governed by the privacy policies of the company providing the service.

 

Links to other sites

Our Site contains links to sites and pages that we do not manage. They will have different privacy policies, practices, and interactions. As such, we do suggest you be aware when you leave our site and that you take note of their privacy practices.

 

Disclosure:

We reserve the right to disclose information, personal or otherwise, if we are required to do so by law or when it is necessary to comply with judicial action, legal processes, or court orders. Further, if we were involved in an acquisition or sale of assets, you will be notified via email and notice on our website of any change in ownership.

Please know that we do use courier to fulfill orders, a credit card processing company to bill you for goods, a merchant protection system to handle chargebacks, and an email provider to send and manage emails. By using our services you are agreeing to share personal information with them to provide you services as well.

We and our those we work with on marketing use cookies, tags, and scripts, to watch trends, manage the website and take note of how customers use our Site. We receive reports on these interactions by companies who are brought on to help us increase user satisfaction, decrease confusion, and increase sales.

Though not implemented currently, we are looking to add a means to provide ads about goods and services that we think will useful to customers based on their purchase with us. We have had, to date, interest in providing extra products and this is a means to products are most viable.

By giving us your email and by making a purchase you agree to let us communicate to you via email about your transaction.

If would like your personal information deleted, changed, or updated please contact us through any of the means available on the Site or by email at support@island-eyecare.ca. Please know that we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We allow you to store your credit card information on the site so that it is easier for you to refill your prescriptions. This information is stored in an encrypted area of the site and may be removed at any time. We do not use this information for any other purpose.

We use cookies and local storage (such as HTML5) to recall information and remember your settings, such as language preferences. You can disable cookies if you would like within your browser’s settings. Further, we will utilize pixels on our Site to better understand what adverts work in bringing users to the Site and what works on the Site – these pixels may be in the form of transparent .gif files. These methods are utilized by use and advertising companies to help us better serve advertisements and customers. They do not collect personal information but to mark user actions and preferences.

As with most organizations, we use Google and other third-party vendors to serve and show advertisements on sites around the internet. We use analytics based on these third-party services cookies to better inform our practices and optimize our advertisements.

 

Policies

Security Policy

We take the security of information seriously. Our system uses the latest Secure Sockets Layer (SSL) technology. SSL is used to create a secure setting for commerce on the internet. This is, in fact, the same style of security and encryption that large governmental organizations use. This means that your credit card information is secure while you create a transaction with us.

Opt-Out

If you no longer wish to receive email promotions or newsletters from us you may opt-out at any time by following the instructions found at the bottom of each email.

 

Contact us

If you have any questions about our Privacy Policy or security on our Site please contact us through any means available on the Site or email support@island-eyecare.ca

 

Read our terms and conditions here.

 

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